技术支持Support

Q: 支持哪些格式的素材？Q: What formats are supported?

支持系统相册中的照片（JPEG、HEIC、PNG 等）、视频（MP4、MOV 等），以及 Live Photo。Photos (JPEG, HEIC, PNG), videos (MP4, MOV), and Live Photos from your photo library are all supported.

Q: 为什么有些模板显示需要解锁？Q: Why do some templates show a lock?

部分高级模板需要一次性买断解锁。解锁后可永久使用全部现有模板及后续更新的新模板，同时取消导出次数限制。Premium templates require a one-time purchase. Once unlocked, you get permanent access to all current and future templates with unlimited exports.

Q: 视频导出需要多长时间？Q: How long does video export take?

预览渲染（720p）通常几十秒内完成。高清导出（1080p）根据视频长度和特效复杂度，一般需要 1-3 分钟。Preview rendering (720p) usually completes within a minute. HD export (1080p) depends on video length and effect complexity, typically 1-3 minutes.

Q: 创意视频模式怎么用？Q: How do I use Creative Video mode?

导入一段运动视频，在时间轴上点击添加残影打点。选择动作分解、闪电拖尾或接力模式，调整参数后点击渲染预览即可。Import a motion video, tap the timeline to add echo markers. Choose Action Decomposition, Speed Trail, or Relay mode, adjust settings, and tap Render Preview.

Q: 抠图效果不理想怎么办？Q: What if the cutout isn't accurate?

可以在素材预览中开启「局部抠图」模式，拖拽框选需要保留的主体区域，AI 会基于你的选区重新计算抠图范围。Enable "Local Cutout" in the asset preview, drag to select the subject area, and the AI will recompute the cutout based on your selection.